As our Writing in Professions class learns more about formal letter writing, I recall experiences in the past where I have taken time to write business letters. In high school, my College Preparation Composition class learned about complaints, inquiry, and compliment letters. As an added twist, we could mail our letters for extra credit. Of course I sent mine, since I wrote honest letters that included how I felt. After sealing and mailing these letters, it was a short 3-weeks and I had gotten a response from the companies. I wrote a complaint letter to the manufacturer of my screen protector on my Ipad. It wasn't a terrible protector, but there was clearly a defect in the one I had gotten. The company responded with sending me a new protector and reimbursing my original purchase. I still use their screen protectors to this day because the quality of their customer service and know they truly stand behind their products. One of the other letters I wrote was an inquiry to a fo...